BiteSafe LLC aims to provide a simple and reliable shipping experience for customers purchasing lunch boxes and related products through bitesafe.net.

1. Shipping Area

We currently ship orders within the United States only.

We do not currently offer international shipping.

2. Order Processing Time

Orders are generally processed within 1 business day after successful payment confirmation.

Orders placed on weekends or holidays may be processed on the next available business day.

3. Shipping Time

After an order has been processed, estimated shipping transit time is generally:

3–7 business days

The estimated total timeframe from successful order placement to delivery is approximately:

4–8 business days

These timeframes are estimates and may vary.

4. Shipping Carrier

Orders may be shipped using an appropriate U.S. shipping carrier based on destination, package size, and service availability.

Available carriers may include USPS, UPS, FedEx, or other established U.S. carriers.

5. Tracking

When tracking information is available, customers may receive tracking information by email or through their order information.

Tracking updates may take some time to appear after the package has been accepted by the carrier.

6. Shipping Delays

Delivery times are estimates and may be affected by:

  • Severe weather
  • Carrier disruptions
  • Holidays
  • High shipping volumes
  • Incorrect or incomplete addresses
  • Transportation interruptions
  • Other circumstances outside our reasonable control

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an order has not yet shipped, customers should contact us as soon as possible to request an address correction.

Once an order has shipped, we may be unable to change the delivery address.

8. Lost or Missing Packages

If tracking information indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the delivery location.

If the package remains missing, contact us as soon as possible so we can assist where appropriate.

9. Contact

BiteSafe LLC
2405 REDWOOD ST
ANCHORAGE, AK 99508

Email: [email protected]