At BiteSafe LLC, we are committed to providing helpful customer service and a straightforward shopping experience.

If you have questions about our lunch boxes, food containers, orders, shipping, returns, exchanges, or refunds, please contact us.

Company Information

BiteSafe LLC

Address:
2405 REDWOOD ST
ANCHORAGE, AK 99508

Website: bitesafe.net

Email: [email protected]

Customer Support

For questions about an existing order, please include your order number whenever possible.

For damaged, defective, or incorrect products, please provide photographs when appropriate so that we can better understand the issue.

We generally respond to customer inquiries within 1–2 business days.

Customer Service Topics

You may contact us regarding:

  • Product information
  • Lunch box specifications
  • Order status
  • Shipping and tracking
  • Delivery issues
  • Returns
  • Exchanges
  • Damaged or incorrect products
  • Refunds
  • General website questions

Customer Support Email: [email protected]